We care about your privacy

Privacy Policy

Effective Date: 1 October 2024

1. Introduction

Welcome to DGTLCOPY (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website dgtlcopy.com, engage with our services, or interact with us through various platforms. By using our website and services, you consent to the collection and use of information in accordance with this policy.

2. Summary of Our Privacy Practices

  • We collect personal information such as names, email addresses, and device details.
  • We use this information to provide and improve our services, communicate with you, conduct analytics, and for marketing purposes.
  • We may share your information with service providers, affiliates, and legal authorities when necessary.
  • We use cookies to understand site usage and enhance your experience.

3. Information We Collect

Log Data: When you visit our website, our servers may automatically log the standard data provided by your web browser. This data includes your computer’s IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data: We may collect data about the device you’re using to access our website. This data may include device type, operating system, unique device identifiers, device settings, and geo-location data. The information collected depends on the settings of your device and software.

Personal Information: We may ask for personal information, such as your:

  • Name
  • Email address
  • Social media profiles
  • Phone number
  • Work address
  • Payment information

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect data about your activities on our website. This helps us understand your preferences and improve your experience. For more details, please refer to our Cookie Policy.

We will process your personal information lawfully, fairly, and in a transparent manner. We collect and use information about you only where we have legal bases for doing so, including:

  • Performance of a Contract: To provide services you request from us or to take steps at your request before entering into such a contract.
  • Legitimate Interests: For our legitimate business interests, such as improving our services, marketing, and protecting our legal rights.
  • Consent: With your consent for specific purposes (e.g., sending newsletters).
  • Legal Obligation: To comply with legal obligations or to protect your vital interests or those of another person.

5. Collection and Use of Information

We collect, hold, use, and disclose information for the following purposes:

  • To customize and personalize your experience on our website.
  • To enable access to and use of our website, associated applications, and social media platforms.
  • To communicate with you, including responding to inquiries and providing customer support.
  • For analytics, market research, and business development, including to operate and improve our website and services.
  • For advertising and marketing, including sending promotional information about our services.
  • To comply with legal obligations and resolve any disputes.

6. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • Service Providers: Third-party providers who assist us in providing our services (e.g., IT services, data storage, marketing services).
  • Affiliates and Related Entities: Our employees, contractors, and related entities to provide and improve our services.
  • Legal Authorities: Regulatory authorities, courts, and law enforcement officers, as required by law or to protect our legal rights.
  • Others: With third parties as part of business transactions (e.g., mergers, acquisitions) or for providing services on our behalf.

7. International Transfers of Personal Information

We may transfer your personal information to countries outside your own, including the United States and Estonia, where our service providers operate. We will ensure that such transfers are protected by appropriate safeguards, such as standard data protection clauses approved by relevant authorities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

8. Your Rights and Controlling Your Personal Information

  • Choice and Consent: By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this policy. If you are under 16 years of age, you must have your parent or guardian’s permission to use our website.
  • Access and Data Portability: You have the right to request access to the personal information we hold about you and to request a copy in a machine-readable format.
  • Correction: You may request that we correct any inaccurate, out-of-date, or incomplete personal information we hold about you.
  • Erasure: You can request the deletion of your personal information at any time.
  • Restriction: You may ask us to restrict the processing of your personal information.
  • Objection: You have the right to object to the processing of your personal information for specific purposes, such as direct marketing.
  • Withdraw Consent: You can withdraw your consent for specific uses of your information at any time.

9. Cookies

We use cookies to collect information about your activity on our site. Cookies help us understand your preferences and improve your experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

10. Data Retention and Security

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. We use commercially acceptable means to protect your personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. Changes to This Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website. Continued use of our website and services after changes will constitute acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]

If this Privacy Policy has been drawn up in multiple languages, the Dutch version of this Privacy Policy will always take precedence in their interpretation.

English